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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kenna Sturgell

Kenna Sturgell

September 5, 2024

5  out of  5
rating by Kenna Sturgell
"Our experience with Samantha was amazing! She was clear, helpful and saved us over $200! We will be using them from now on!"
We responded:
"We certainly do love saving money for our Good Neighbors, Kenna! I’m glad that Samantha was helpful. Please let us know if we can do anything else for you. We’re always happy to help."
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Sarah Bussing

September 5, 2024

5  out of  5
rating by Sarah Bussing
"Meg did an amazing job assisting me in all my needs and was sure to answer all my questions. She let me know I could always contact her if I had any other questions or concerns. She was very personable and made me feel like I was in good hands. I am very thankful for the warm and pleasant customer service she provided!"
We responded:
"Stellar customer service is always our top priority, Sarah! Thank you so much for our kind and detailed review. We sincerely appreciate your business and look forward to working with you now, and into the future! Give us a call or stop when we can assist further."
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Edward Chew

September 4, 2024

5  out of  5
rating by Edward Chew
"Greg Ellis and his staff are always ready and willing to help out with any questions. They always respond back to calls in a decent time frame. We definitely plan on keeping them as our insurance agents!"
We responded:
"We’re so glad to have earned and kept your business and trust, Edward. Thank you for leaving us such a great review! Premier customer service is at the core of our State Farm office. Please let us know if there is anything else we can do for you, and we’d be happy to assist. Thanks again!"
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Maranda Spears

August 30, 2024

5  out of  5
rating by Maranda Spears
"Mr. Ellis's agency did amazing in every area of having to get new insurance. They found me the best discounts for my personal needs and were over $300 a month cheaper than my former insurance company."
We responded:
"We’re so glad to have you with us , Maranda! Thank you for your excellent review. We love saving money for our Good Neighbors. If you have any other questions or concerns please contact our office. We’re always here to help!"
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Brandii Houchin

August 28, 2024

5  out of  5
rating by Brandii Houchin
"I recently transferred my insurance to Greg's office. Meg has been prompt in replying to all my questions. She has gone above and beyond to help with understanding my life policy. It was an easy process because Meg stayed on top of it all. Meg was AWESOME! Brooke also helped me with my auto and home needs. She was polite and ready to help me with making changes to my policies. Both Meg and Brooke made the transition easy! Thank you!"
We responded:
"We’re so glad to have you with our State Farm family, Brandi! Thank you so much for your wonderful, detailed review. Both Meg and Brooke are integral parts of our team and I’m thrilled they provided you with impeccable service. Please let us know when we can help further. We’re here for you!"
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Amber Lauren

August 21, 2024

5  out of  5
rating by Amber Lauren
"this office & company is super kind & awesome! always working with me with any questions i have or savings would recommend!"
We responded:
"We sincerely appreciate your recommendation, Amber! We love saving money for our Good Neighbors while protecting the people and things they love the most. Please let us know if we can do anything else for you and thank you very much for kind review. "
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Lori Huntley

August 16, 2024

5  out of  5
rating by Lori Huntley
"Taylor was a very fast and efficient agent she was able to save me money by bundling my car insurance and rental insurance. I am thank for her and that she was able to accommodate my needs. Thank you"
We responded:
"We’re so glad we were able to help, Lori. Any opportunities we have to bundle and help our Good Neighbors save money, we’re going to take it! Thank you for allowing us to earn your business. If you have any questions about your Auto Insurance or Renters Insurance, please let us know. We’re always here to help!"
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Roddrick Smith

August 15, 2024

5  out of  5
rating by Roddrick Smith
"This office was very polite and helpful"
We responded:
"Customer service with a smile! You can always expect to be treated with respect and care when working with our State Farm office, Roddrick. Thank you so much for your great review!"
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Allena

August 12, 2024

3  out of  5
rating by Allena
"State farm tries their hardest to get you the best deals!"
We responded:
"Thank you for your review, Allena! We certainly do our best for each and every one of our Good Neighbors. Please let us know how we can improve your experience so we can earn those additional 2 stars. Thanks again."
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Kyler Blandford

August 6, 2024

5  out of  5
rating by Kyler Blandford
"Great quality and amazing customer service really makes you feel heard and taken seriously. Great rates as well!"
We responded:
"We empathize with each one of our Good Neighbors as best we can, Kyler! We know that everyone’s circumstances are very real and impact their lives in different ways. We’re glad to be of service and really appreciate the wonderful review. "
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Cassie Chancey

August 1, 2024

5  out of  5
rating by Cassie Chancey
"I have been with Grag Ellis 'State Farm' for many years. I will not go anywhere else.. They are the best.. Thank you!! 💜"
We responded:
"We’re so glad to have you, Cassie! Thank you for your wonderful review. Please let us know if you have any other insurance needs. We’re always happy to help!"
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Maximus DeVore

July 31, 2024

5  out of  5
rating by Maximus DeVore
"Meg was amazing and incredibly helpful! Made acquiring insurance easy and simple."
We responded:
"We love making the process simple, Maximus! We know that insurance can often be a hassle. We love taking the trouble out of the process and making your life a little easier. Thanks for the terrific review and recognition of Meg!"
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Nanci

July 19, 2024

4  out of  5
rating by Nanci
"Pleasant experience with Meg. Super helpful, and explained the information that I required. Surprised at how much the "other" insurance company was screwing me +$400, over what I was quoted/paid with State Farm. #winning."
We responded:
"Hi Nanci, thank you so much for your wonderful review! Meg is a great asset to our team and we are so glad she was able to help you with your insurance. Thank you again."
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Sean Tully

July 17, 2024

5  out of  5
rating by Sean Tully
"Want to share that Jessie, was fantastic he was so professional and answered all my question and even stayed after hours to make sure I was insured. And has always answered my calls when I’ve called o highly recommend using them"
We responded:
"What an excellent review, Sean! Thank you for sharing your fantastic experience with Jesse. We always strive to provide premier customer service so I’m thrilled to hear your positive feedback. Thank you again and please let us know when we can assist you further. "
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Chris Cunningham

July 15, 2024

5  out of  5
rating by Chris Cunningham
"Very pleasant to deal with, affordable rates"
We responded:
"We appreciate the opportunity you have given us, Chris! Thank you very much for the 5-star review. Please give us a call or stop by when you need our help."
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Lisa Stephens

July 11, 2024

5  out of  5
rating by Lisa Stephens
"Always pleasant to work with and easy to make any changes. Make sure I am aware of any options that are available for me. I recommend Greg and his team to all my friends and family."
We responded:
"We always strive to ensure that our Good Neighbors are happy and well-informed about their insurance decisions. Thank you so much for the terrific review, Lisa! We sincerely appreciate it and we look forward to speaking with you again soon. "
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samyaman

July 9, 2024

5  out of  5
rating by samyaman
"Taylor was so helpful the whole time. She was very polite and helped us with everything we needed she gave us a better quote than anyone else we talk to."
We responded:
"Really appreciate the recognition of Taylor! We’re very pleased to be of assistance. We know you can choose any State Farm agency for your insurance needs, but you chose us, and it is our mission and responsibility to provide you with premier customer service. Thank you for the outstanding review and please let us know if we can help with anything else."
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Amanda Morton

July 9, 2024

5  out of  5
rating by Amanda Morton
"Taylor was so helpful. She answered all our questions and was very polite the whole time. Definitely the best insurance place we have had experience with!!"
We responded:
"We’re so glad to have you with our State Farm family, Amanda! Thank you for taking the time to leave us such a pleasant review. I’ll give your feedback to Taylor personally. Please let us know when we can help you further. Thanks again. "
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Nathan Scott

July 4, 2024

5  out of  5
rating by Nathan Scott
"Great customer service fast replies and super helpful with anything I need!"
We responded:
"We’re so glad to be of assistance, Nathan! Having an insurance agency that you can count on when you need them is very important. We sincerely appreciate your review and look forward to helping you in the future."
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Elizabeth King

July 3, 2024

2  out of  5
rating by Elizabeth King
"Though the staff is friendly we are loosing faith in this company! We've been with them in the past and decided to come back.. starting to feel like this was a HUGE mistake. We have a issue on our account every single month. And I wish I was being dramatic but ITS EVERY SINGLE MONTH. They will tell you one thing but then your bill reflects another and when we call it seems nobody knows what is going on.. my origin quote for my monthly insurance was 220 now they have it listed at 412... I'm absolutely frustrated at this point and have been considering leaving this company. If i can't trust you for simple day to day how can I know when I need you that you'll be there with facts to help and not one person said this this person is saying that and nobody really had a single clue what they are doing or what's going on. 😕 it's been very frustrating and I feel like I'm not getting the best deal we could and tired of the up and down back and forth. Do better Greg Ellis before you loose buisness permanently."
We responded:
"I really appreciate your feedback, Elizabeth. We’re committed to quality customer service during every interaction so I’m very sorry you’ve had less than a stellar experience with our agency. Please call me directly at 405-290-8802 so we can discuss your concerns personally. "
Profile photo of Lee Smalley (Goober)

Lee Smalley (Goober)

July 2, 2024

5  out of  5
rating by Lee Smalley (Goober)
"Great communication. Didn't hound me about starting my renters insurance. Really appreciate the experience."
We responded:
"We’re pleased to be of service and glad to have earned your business, Lee! Thank you very much for the 5-star review and please let us know when we can be of further assistance. "
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nola donathan

June 28, 2024

5  out of  5
rating by nola donathan
"Really enjoyed working with Samantha and Meg to get some additional life insurance coverage. They were super helpful as always!"
We responded:
"We’re so glad that we were able to assist you with your Life Insurance, Nola. There are few things more important than protecting your loved ones in the event of the unexpected! Thank you so much for the terrific review and please let us know when we can help further."
Profile photo of Susan Little

Susan Little

June 27, 2024

5  out of  5
rating by Susan Little
"Greg Ellis has the best staff I have ever met in my life!! I have had multiple policies with them for 6-7 years now, maybe longer.. started with car insurance, then added renters insurance and added life insurance 4(ish) years ago. Honest, understanding, patient and well trained staff there for me anytime I have a dumb question that I’ve probably asked before and just forgot the answer, they treat each person like they are the most important person! Seriously, they have helped me every single time I have called.. I’ve never once wondered if they were going to return my call… every time they say they are going to do something, they do it and quickly. This is just a few of the MANY things that make his staff superior to all other insurance company/agency staff I have dealt with!! As long as Greg Ellis is running the show, I will always have a policy through him. Simple as that!! If I’m being totally honest, I have been offered cheaper (by about $50) insurance quotes from USAA… but keep in mind that this representative seemed to be annoyed for every second of the interaction and got an attitude with me when I told her I wasn’t interested before she had the chance to tell me a quote… after running through the basic info and allowing her the opportunity to give me a quote and I still refused. She very rudely asked why I wouldn’t switch and I told her “Because I’m willing to pay more for the benefit of amazing staff that is always there and always comes through for me and that’s something you can’t offer me” and she replied in an extremely rude tone “excuse me, what’s that supposed to mean” and I said “Exhibit A” … she hung up on me! No one has been able to convince me to switch and at this point, why even try?? My point is you don’t find people like him and his staff often, just in general.. not only did he find them, he hired them!! So if you’re wondering where all the good hearted and honest people are.. now you know! 😁 Greg, Katie-Beth, Melanie - my MVP’s!!! The 3 people that has had a hand in forming each of my policies and I ask A LOT of questions so they spend a lot of time on the phone with me!! The patience and understanding they have is amazing!! Meg!! - This woman knows sooo much, it’s actually mind blowing!! I decided not to change my policy at the time even after she spent sooo much time explaining and working with me and she understood why I said no and told me to I give her a call if I changed my mind or if I had any other questions.. well… a few weeks later I called her with a general question about obtaining info on a policy that wasn’t with their company and was 20 years old and she gave me a whole plan of action to follow to get the info I need!! Like she had no obligation to help me with that, it has nothing to do with my policy, but I asked and she answered!! Sam, Chasity and MANY MORE!!! My information banks!!! Seriously, if they don’t know the answer (which is rare), trust me, they will find the answer!!! Y’all are all awesome! Thank you, for everything!!"
We responded:
"Thank you so much for your absolutely amazing review, Susan! Customer service is the cornerstone of our State Farm Insurance Agency and we’re proud to have earned your trust and confidence in us. We sincerely appreciate your business and partnership with us. If you ever need anything at all, you know we are just a phone call away. We’re always happy to help. Thank you again for your wonderful review and recommendation!"
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Jophia Hess

June 27, 2024

4  out of  5
rating by Jophia Hess
"Great team! Always helpful."
We responded:
"We’re so glad to be of service, Jophia! Please let us know how we can make your experience with our State Farm office even better so we can earn that 5th star. Thank you again for your kind feedback and review. We appreciate you!"
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Tonya Woody

June 26, 2024

5  out of  5
rating by Tonya Woody
"They are always willing to work with me and if I ever have any questions if they don’t know the answer to it they find out and get back to me fast."
We responded:
"We will always be your trusted resource for all things insurance, Tonya! Thank you for leaving us such a pleasant review. We will always work hard to gain the trust of our Good Neighbors. It means the world to us. Thank you again!"